Frequently Asked Questions

You can book a vehicle through our website by selecting your dates, choosing a vehicle, and completing the booking form. You'll receive a confirmation email with all the details.

We accept all major credit cards, debit cards, and bank transfers. Payment is required at the time of pickup unless otherwise arranged.

Free cancellation is available up to 24 hours before your scheduled pickup. Cancellations within 24 hours may be subject to a fee.

Basic insurance coverage is included with all rentals. Additional coverage options are available at the time of booking or pickup.

Our standard fuel policy is full-to-full. You'll receive the vehicle with a full tank and are expected to return it with a full tank. A refueling fee applies if the tank is not full upon return.

The minimum age to rent a vehicle is typically 21 years old. Drivers under 25 may be subject to a young driver surcharge. A valid driver's license held for at least 1 year is required.

You'll need a valid driver's license, a form of identification (passport or national ID), and a credit card in the main driver's name. International renters may need an International Driving Permit.

Yes, we offer delivery and collection services to select locations including airports, hotels, and addresses within our service area. Additional fees may apply.

This depends on your rental agreement. Some vehicles come with unlimited mileage, while others may have a daily limit. Excess mileage charges will be clearly stated in your rental agreement.

All our vehicles are thoroughly cleaned and inspected before each rental. We conduct a joint vehicle inspection at pickup and return to document the condition.